FAQs

Sometimes, you might encounter problems when uploading your documents. Here are some common issues and how to fix them:

1. File Size Too Large:

   • Solution: Compress the file or take a lower-resolution photo.

2. File Type Not Supported:

   • Solution: Convert the file to a supported format (e.g., PDF, JPEG).

3. Upload Error:

   • Solution: Check your internet connection and try again. If the problem persists, contact technical support.

4. Unreadable Document:

   • Solution: Ensure the document is well-lit and clear. Rescan or retake the photo if necessary.